A maximum of Twenty Five passengers will be permitted onboard for any one cruise. (This number will be kept under reveiw). We will be maintaining 2m social distance between households during the tour. 

One-way System 

One of the biggest changes you will notice onboard is that we have placed in one way system around the main cabin. Passengers moving around the vessel should avoid using the aisles in opposing directions and follow the arrows on the floor at all times.

Inside Seating areas

Once onboard, please find a seat inside the main cabin. The cabin has been marked out with Tables reserved for households of between 3-4 and middle rows available for individuals or couples. This will be your space for the entire cruise, you may leave your coats or bags at your seat, whilst visiting outside decks.

Outside seating areas

All outside seating has been removed to increase the outside deck space areas and to improve the number of people that we can get on our deckspace. We have worked out that a maximum of 4 households may use the front deck and 3 households may use the rear deck at any one time. Please be concious that others may wish to use the outside decks, please be conciderate and do not remain in an outside space for extended periods of time. Anyone remaining outside without moving may be asked to return to a seat. 

A maximum of 40 passengers will be permitted onboard for all cruises. (This number will be kept under reveiw).

However for Tours less than 1 hour, where standing is permitted numbrs will return to 65.

One-way System 

One of the biggest changes you will notice onboard is that we have placed in one way system around the main cabin. Passengers moving around the vessel should avoid using the aisles in opposing directions and follow the arrows on the floor at all times.

Inside Seating areas

Once onboard, please find a seat inside the main cabin.

Tables reserved for households of between 4-6 and middle rows available for individuals or couples. 

This will be your space for the entire cruise, you may leave your coats or bags at your seat, whilst visiting outside decks.

Outside seating areas

Some outside seating has been replaced to permit seating on the rear deck only, however to maintain some standing room between everyone our foreward deck will remain clear of seating. Please be concious that others may wish to use the outside decks, please be conciderate and do not remain in an outside space for extended periods of time. Anyone remaining outside without moving may be asked to return to a inside seat. 

Our internal seating has been divided up into individual booths to mimalise contact between tables. Each booth may seat a single household only. Those households seated back-to-back are also separated by a plastic screen. 

Where screens are not possible seats have been marked with a "Please do not use" sign or have been measured to ensure a minimum of 2m distance has been met. 

AFTER 19TH JULY 2021

Screens will remain in place and tables are allocated to small groups or families. 

Couples will be required to take up forward facing seats. 

Between and during your cruise with us, our crews will be carrying out routine touch point cleaning. 

This is extended to regular cleaning of the toilets and tables. 

If you have any concerns about cleanliness during your day please do not hesitate to raise this with the crews.

Facecoverings 

After 19th July 2021, will become volantary however you reminded that  as we are are a relatively small vessel you it is advisable to ensure you protect yourself and others.

We sell a limited number of re-usable coverings onboard for £3.50. £1 of each covering is donated to the RNLI.

Staff facecoverings and assistance

Our staff will wear a facecovering at all times whilst in a passenger area, however once in a crew defined areas, such as the Bar and wheelhouse,they may remove them. 

Crew will also be available to assist you on and off the vessel and so will be wearing a mask and will ensure they are sanitising hands before and after assiting passengers.

Pets 

For now we will not be able to carry pets aboard our vessel (except guide dogs).

Smoking Onboard 

All our vessels are now operating a No Smoking policy, for the comfort of our passengers. Passengers are also reminded that this extends to Southend pier, Smoking is only permitted once fully on dry land.

Onboard Bar  

Please be aware that due to a reduced number of passengers some items behind the bar may not be available. We may also be holding a reduced number of stock onboard. Please ensure cash payments are kept to a minimum and pay with contactless whereever possible.

If you wish to bring a sandwich with you this is permitted however alcoholic beverages must be purchased onboard.

Stationed around the vessel we have hand sanitiser dispensers available for use by everyone onboard. We recoomend that this is used several times whilst during your visit with us. Please ensure you use immediatly after boarding and at the end of your during your cruise . 

Our Sanitiser is supplied by our local distillary, Copper Rivet at Chatham. More information about our Russells Alcohol rub can be found here

If you are joining us at Southend Pier,  All customers using the Pier train to get to the end of the pier again should wear a face covering and leave additional time to reach the end of the pier. 

Please comply with any pier train restrictions placed on by Southend Borough Council.

Late arrivals

Any passengers arriving at the end of the pier after the scheduled departure time may be refused access and/or miss the boat. An alternative cruise or refund will not be available.

Arriving to Southend Pier 

If you are arriving with us to Southend Pier, Your crews will discuss your return times with you prior to leaving the vessel and inform you of the next Pier train to depart.