Jetstream Tours operates ferry service on behalf of Kent County and Thurrock Council from:
This service operates 6 days per week (Monday-Saturday) all year round.
Following a fault with the ferry there will be NO SERVICE on from Saturday 25th September 2021. Our Engineers are currently unable to trace the intermittent fault and so specialist teams are now required to attend the vessel.
Due to the visiting “Disney” cruise ship which is bigger than most cruise ships, requires additional security fencing we have been informed that we are not able to operate our spare ferry on the service until the ship completes her last voyage.
Until the problem with Thames Swift has been identified, tested and proven to be resolved we are unable to confirm when the ferry is able to resume service. We know that this will run into Monday and possibly Tuesday.
We apologise for this inconvenience.
It's important to note that many public modes of Transport are still affected by Coronavirus restrictions and our crew and passenger's safety is paramount.
Please do not travel if you are experiencing ANY symptoms of Coronavirus
The ferry has now reverted back to FIFTY passengers per crossing however if travelling when busy please ensure that you are:
No service on Sundays and Public Bank Holidays,
(This includes Christmas Day, Boxing day and New Years Day)
|Departures From Gravesend||Departures From Tilbury|
*The 0645/0655 sailings do not operate on Saturdays
Peak fares apply from 5:40am to 9:15am and 4:15pm to 7:10pm.
They are highlighed in bold in the timetable above.
Our Saver 10 is a ticket that allows a passenger to buy a book of 10 individual trips (either peak or off-peak) in advance of their journey. There is no expiry on this ticket and so you can use this ticket until you have completed your 10th crossing.
If you hold a Kent Thurrock or Medway bus pass you may use this service free of charge at any time.
Other Concessions wishing to travel with an English national concessionary travel pass (E.N.C.T.S) may travel free of charge after 0930. Before this time you will be charged at Child rate.
Please show your pass upon boarding.
If you have lost your return or saver 10 ticket, replacements are not available. Please ensure you keep your ticket safe or you will be asked to purchase another ticket for your next crossing.
|Single - See Covid 19 restrictions||£4.00||£2.00|
Child fares apply to children aged 5 to 15 years old
Children under the age of 5 can travel free of charge at all times provided they are accompanied by a fare-paying passenger
Parking is is available at both ferry terminals.
At Gravesend: you can use one of the many council operated pay and display car parks. Day prices are £6.80 at the Horn Yard and Market car park.
Gravesend Terminal Postcode: DA11 0BJ
At Tilbury: parking is available on the landing stage itself. It is free to park however once full, parking can then be difficult.
Tilbury Terminal Postcode: RM18 7NJ
Alternative Route should the service be suspended due to Fog or breakdowns:
Gravesend to Tilbury-
Tilbury To Gravesend
Service updates can be found on our twitter feed above.
For all other enquiries please contact the ferry direct on 01634 525202 (Option 2)
If you have any complaints about the service email us
or please contact Kent County Council here.