2020 RESTARTING 12TH JULY 2020 - RESTRICTED SERVICES
Due to the global pandemic outbreak of the Covid-19 coronavirus, Jetstream Tours would like to advise customers that we have made the difficult decision to postpone the start of our excursion season. We expecting services to resume on the 12th July 2020 ihowever this may be ammended depending on government advice.
The Gravesend to Tilbury Ferry is still operating and so if you plan to use this service please visit the Ferry Website page for further updates.
If you have booked or are planning to travel with us at any time this year and feel unwell or display any symptoms of (Coronavirus/COVID-19), we ask that you follow government advise and self-isolate. Your tickets may be transfered to a gift voucher at no extra cost which may then be used for a future sailing within 1 year as per our terms and conditions.
No Admin fees shall apply.
If your tour is cancelled due to the pandemic you will have the following options.
Your booking may be immediately transferred to a later date. Dates are still viewable via our website by clicking the book now button. We will also send you a voucher for 20% off your next tour with us in the future.
Your booking may be transferred or returned to a gift voucher valid until 31st October 2021. This is longer than our normal voucher length so as to cover customers who may not be able to join us this year due to falling within the "shielding" group. We will also send you a voucher for 20% off your next tour with us in the future.
If your booking was made with a credit/debit card or PayPal and has been been made within the last 120 days you may request a refund.
If you have a voucher that is due to expire, please note that all vouchers purchased after 1st March 2019 have been extended until 31st October 2021.
Cruise Experiences & Days out